Welcome to Birdsong Leon Springs, a  pet-friendly community with spacious townhome-style apartments in San Antonio, TX. Explore our FAQs below to learn more about our leasing process, amenities, and everyday living. If you have more questions, feel free to contact our leasing team. We are here to help you find your perfect home.

Application & Leasing

What documents do I need to provide for the application?
You’ll need a valid government‑issued photo ID along with proof of income. This helps us verify your identity and ability to meet rent requirements. If you have any questions, the leasing team is happy to assist.

What are the income requirements to qualify?
You must have a monthly income of at least 3.5 times the rent. We also conduct standard credit and background checks. A minimum credit score of 550 is required, and you must not have outstanding balances with any other apartment community.

What lease terms do you offer?
We offer lease terms of 12 to 15 months.

Can I sublease my apartment?
Subleasing is not allowed. If your plans change, we can discuss options. Just reach out to the leasing office.

Is renter’s insurance required?
Yes. You must have renters’ insurance. We offer coverage through Assurant, but you are free to choose any provider that meets our policy requirements.

How do I renew my lease?
We’ll send a link to your Resident Portal when it’s time to renew. You can review your renewal options and complete the process online.

Are there affordable housing options available?
Not at this time.

Move-In & Move-Out Information

Are there move-in or application fees?
Yes. The fees are:

  • Security deposit: $200 (1-bedroom), $300 (2-bedroom), $400 (3-bedroom)

  • Application fee: $55 per applicant

Do you offer support during move-in?
Yes. Our leasing team is available to assist, and we also support credit screening through Nova Credit to help streamline your application.

Can I decorate or modify my apartment?
You’re welcome to personalize your space. Just keep it clean and well-maintained. Any permanent modifications should be undone before move-out.

What if I need to break my lease early?
If you end your lease before it expires, you’ll need to pay an early termination fee equal to two months’ rent. You will also need to repay any move-in concessions received.

How much notice is required before moving out?
A minimum of 60 days written notice is required to avoid early termination fees.

What is the move-out process?
Contact the leasing office and complete a Notice to Vacate form.

When will I get my security deposit back?
Refunds are typically processed within 10 business days after your move-out and once your unit has been inspected.

Fees, Utilities & Payments

How much is the security deposit, and when is it due?
The security deposit is due at application:

  • $200 for 1-bedroom

  • $300 for 2-bedroom

  • $400 for 3-bedroom

Are utilities included in the rent?
No. There is a monthly utility package fee of $100.75 that includes valet trash, pest control, and internet. Water is submetered and billed separately through your Resident Portal. Electricity is billed directly by CPS Energy.

Which internet provider is available?
We offer AT&T 5G Fiber through our partnership. You can contact AT&T at 866‑299‑6824 to set up service.

How can I pay my rent?
You can pay rent by money order, cashier’s check, personal check, BILT Rewards, or through your personal bank via the Resident Portal.

Are there other monthly fees?
Yes. The $100.75 monthly package covers utility-related services such as valet trash, pest control, and internet.

Parking & Guests

Is parking available, and is there a fee?
Yes. Open parking is available on a first-come, first-served basis. Reserved carports are also available for $75 per month.

Are there restrictions on overnight guests?
Yes. Each household may have one overnight parking space. Guest vehicles must display a visitor parking tag to use the space.

Maintenance & Requests

How quickly are maintenance issues addressed?
Emergency maintenance requests are responded to within two hours. For standard work orders, we’ll contact you with an estimated arrival time within two hours, and most issues are resolved within one business day.

Amenities & Services

Is there bike storage available?
No, there is no dedicated bike storage. You are welcome to store your bike in your attached garage or private yard if available.

Do the apartments have high-speed internet?
Yes. Apartments include AT&T 5G Fiber internet as part of the utility package.

How does package delivery work?
We accept standard mail and parcel deliveries, and we provide Amazon Lockers for secure package pickup.

Are furnished apartments available?
No, apartments are not furnished. However, we partner with CORT Furniture to offer furniture rental options if needed.

Community & Lifestyle

Are there community events or activities?
Yes. We host monthly resident events, weekly food trucks, and Saturday morning breakfasts in the clubhouse. These events are a great way to meet neighbors and enjoy community living.

Are there quiet hours?
Yes. Quiet hours are from 9:00 PM to 7:00 AM to help ensure a peaceful environment for all residents.

How do I report a noise complaint?
You can report noise concerns by email or by calling the non-emergency line for the local police department (SAPD).

What is your smoking policy?
Smoking is not allowed inside homes or in shared community spaces.

Need More Info?

If you have any other questions or want more details, please contact our leasing office. We are here to help you feel at home from the very first day.